Office of Personnel Services & Benefits
Contract Administration Division
301 W. Preston Street, Room 705
Baltimore, MD 21201-2365


Sherre​​on Washington, Director/Contract Manager
   Phone: 410-767-8006 Fax: 410-333-5440
   Email: sherreon.washington1@maryland.gov​
  • ​Oversees the administration of contracts in acc​ordance with state policies and regulations.

Charlot​te Grupp, Assistant to the Director​​​
   Phone: 410-767-6386 Fax: 410-333-5440
   Email: charlotte.grupp@maryland.gov​
  • Assist the Director with the achievement of the Division mission.​


Marcy Hersl, Contract Administrator III
   Phone: 410-767-4627 Fax: 410-333-5440​
   Email: marcy.hersl@maryland.gov​




  • State Medical Director & Occupational Medical Services
  • Health Plan & Administration Services
  • SLEOLA Medical Plan Administration & Services
  • Printing & Distribution of Open Enrollment.

Kim Bolan, ​Contract Administrator III
   Phone: 410-767-5496 Fax: 410-333-5440
   Email: kimberly.bolan@maryland.gov​



  • ​​Dental Plan A​​dministration & Insurance Services
  • Forensic Toxicology Drug Testing Laboratory
  • Group Term Life & AD&D
  • Flexible Spending Accounts
  • Specimen Collections

Steve Parker, Contr​​act Administrator III
   Phone: 410-767-6277 Fax: 410-333-5440
   Email: steven.parker@maryland.gov​






  • ​​​​Audit Services for State Employees & Retiree Health and Welfare Benefits Program
  • Consulting & Actuarial Services for the Maryland State Employee and Retiree Health & Welfare Benefits Program
  • Pharmacy Benefits Plan Management Services & Purchasing Pool Management

Shirleen Moore, Contract Administrator II
   Phone: 410-767-7952 Fax: 410-333-5440
   Email: ​​shirleen.moore@maryland.gov​​

  • ​Employee Assistance Program
  • Learning Management System (LMS).

Ayana Howard, Contract Officer
   Phone: 410-767-2024
   Email: ayana.howard@maryland.gov​
  • ​Contract Compliance (All OPSB Contracts)
  • Fiscal Management.

​Sharita Bailey, Contract Officer
   Phone: 410-767-1835 Fax: 410-333-5440
   Email: sharita.bailey@maryland.gov​​
  • ​​Contract Compliance (All OPSB Contracts)​​
  • MBE Management.



 “Teamwork Makes the Dream Work!” ……. (John Maxwell)

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