MyMDCares

MyMDCARES is here to support you, 24/7

Ways to contact MyMDCARES:

Call - 844.405.8200
Text - 800.327.2251
- #BEBETTER to connect with a master's level MyMDCARES BHS Care Coordinator
- #WORKLIFE to connect with a Work-Life Resources Specialist
Visit the MyMDCARES Portal

It’s essential for all of us to continue to invest in our health. MyMDCARES is here to help no matter what’s going on in your life. A licensed counselor or a coach through the MyMDCARES program, administered by BHS, is available to talk at no cost to you and your dependents by calling 844-405-8200.

MyMDCARES Tool Kit (PDF)

In need of in-the-moment emotional and wellbeing support? How about financial and legal consultation services? In this welcome kit, you'll have all the information you need at your fingertips to review what services are available and create a plan of action for which services you and your dependents wish to access. Remember, this program is available for whatever life brings you, 24/7, so have this welcome kit on hand for those moments!

View the MyMDCARES Orientation Webinar (Video) at any time for an overview of the program.

Additional Resources

ABOUT THE MyMDCARES PROGRAM

We all have experienced times when life can be uncertain, scary, and overwhelming. This kind of stress can cause strong emotions in us and our children, affecting our relationships, work productivity, and school performance. Wouldn't it be great to have help in navigating life in all aspects of life - relationships, work, school, parenting, financial, legal, and everyday responsibilities?

We now have help! Brought to you by BHS, MyMDCARES provides you and dependents with no-cost, confidential, in-the-moment support - 24/7 to help with personal or professional issues that may interfere with work or family responsibilities. MyMDCARES is a robust, whole-life program and "counselor on call" program that offers employees and dependents support and assistance to navigate life. MyMDCARES Program Overview Video

How to access MyMDCARES:

Employees and dependents can access MyMDCARES via phone, text, online portal, and the MyMDCARES app. MyMDCARES is available 24/7!

When you call...

When you call the dedicated MyMDCARES number (844.405.8200), a Care Coordinator will answer, understand your needs, and connect you to the appropriate resource.

When you text...

Send a text to 800.327.2251 and use #BEBETTER for a Care Coordinator or #WORKLIFE for a Specialist.

Common Reasons to Use MyMDCARES

Relationships, Life Events, Emotional Wellbeing Risks

Common reasons to use MyMDCARES are relationship issues (family friends, work relationships), life changes (illness, divorce, retirement), emotional wellbeing risks (burnout, depression, anxiety), and everyday life challenges (daily responsibilities, parenting, financial, legal).

Services include:

Master's level clinicians for in-the-moment behavioral health support and guidance whenever it's needed - even at 2 am!
Short-term counseling and support, mental health wellbeing coaching, and assistance locating treatment.
Services include up to 5 counseling support sessions per issue, with no limit on the number of issues for employees and dependents.
If the issue is not resolved in 5 sessions, a MyMDCARES BHS Care Coordinator will provide a referral to an appropriate resource. This may include services available through the health insurance plans.
Free, unlimited telephonic financial consultations.
Free 30-minute telephonic or in office legal consultations.
A dedicated MyMDCARES web portal with more than 500,000 wellbeing and skill building resources and tools. This includes child and elder care locator resources, pet care locators, a personal resilience journey, webinars, legal and financial forms, and much more!
A MyMDCARES app for quick and easy access including one-touch dialing (available through the App Store and Google Play).