Important information regarding changes to retiree prescription drug coverage effective January 1, 2025
The State of Maryland’s prescription drug plan coverage for Medicare-eligible retirees changed on January 1, 2025. The State-provided prescription drug plan for Medicare-eligible retirees ended on December 31, 2024.
Via Benefits - The State’s Medicare Part D Partner
Via Benefits’ licensed benefit advisors are available to offer expert guidance and to help you find and enroll in the Medicare Part D plan that’s the right fit for your needs.
Special Enrollment Period:
If your coverage under the State-sponsored prescription drug plan ended on
December 31, 2024, you are still eligible to enroll into new a new Medicare Prescription Drug Plan with your Special Enrollment Period (SEP).
If you enroll by January 31, 2025, your coverage will be effective February 1, 2025. If you enroll after January 31 but before February 28, your coverage effective date will be March 1st.
To avoid an extended lapse in prescription drug plan coverage, please contact Via Benefits immediately for help shopping for and enrolling in a new plan.
If you are eligible for the State’s financial assistance programs (the Health Reimbursement Arrangement and/or the Life Sustaining Prescription Drug Assistance Program), enrollment in a new prescription drug plan through Via Benefits is required to qualify for these programs.
Call Via Benefits at 1-855-556-4419 Monday through Friday, 8:00 a.m. until 7:00 p.m.
Eastern Time. You also have the option to set up an appointment over the phone or on their website at
www.my.viabenefits.com/maryland.
Helpful Tips When Calling Via Benefits
You may experience wait times during Medicare’s open enrollment period. Here are some tips to help you make the most of your time and connect with a benefit advisor licensed in your state.
To prioritize your call, please:
- Verify your identity by entering the last four digits of your social security number, your zip code, and date of birth when prompted
- If you don’t have an appointment, use the call-me-back feature to secure your place in line. Or consider enrolling online. It’s secure and faster than calling.
Please avoid:
- Hanging up and trying later; this will cause you to lose your place in line, and when you call back, you’ll be placed at the back of the line.
- Pressing # or 0; this will also cause you to lose your place in line and may result in your call not being answered by a benefit advisor licensed in your state.
Informational Session
In person informational sessions were held throughout the state in October 2024. Click the link below to view the recorded presentation.