Statewide Foreign Language Interpretation/ Translation Services (FLITS) 2019/2024

This contract provides Maryland State agencies (as well as Maryland's other non-State government entities such as the local governments, counties, municipalities, etc.) with competent, continuously available language translation services to minimize or eliminate any language barrier in three Service Category Areas:

  1. By Telephone
  2. On-site at your specified location
  3. Written document translation

These services provide an on-demand, easy to use, cost-effective source of language interpretation to State government personnel and other entities.

All interpreting services are available 24/7/365. You must contact each company’s representative to set up your User ID account and find out further information about user training.

Each Service Category has a 10% Minority Business Enterprise subcontracting goal and 1% Veteran-Owned Small Business Enterprise subcontracting goal for each Contractor. By using the Contractor, this helps ensure that MBE opportunities are maximized for this contract.


Please direct all questions about this contract to:

DBM Contracts Management Office
Andrea R. Simmons
Telephone: 410.260.7374
American Sign Language (ASL) services are NOT available under this contract. No statewide contract for ASL is available at this time.


Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

Take Our Survey

Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

More Information