The Central Collection Unit hours of operation for the Baltimore and Glen Burnie locations are Monday-Friday, 8:30 am to 4:30pm. However, due to a high volume of in-person customers and wait times, these locations are subject to close earlier than scheduled.
Central Collection Unit Text Message Scam
The Central Collection Unit (CCU) has been made aware of potential scams being sent to individuals via text message. Please be advised that our office is committed to protecting your personal data; we do not use SMS (text message) to communicate or collect debts owed to the State of Maryland.
If you receive a text message claiming to be from CCU, please be aware that it is a scam. Do not provide any personal or payment information. To confirm if you have an outstanding debt with our office, please contact us directly.
Your security matters to us and we encourage you to stay vigilant.
New Feature: Forgot PIN –
To retrieve your Debtor Number and PIN
The CCU Debtor Portal is available for the following services:
- Retrieve your debtor number and PIN.
- Provide 24-hour access to your CCU Accounts.
- Make electronic payments on debts.
- Create a payment schedule for MVA Insurance Compliance debts for vehicle release of service.
- View account balance & status.
- Check for payments received and payment history.
- Payments remitted will be applied to debts within 15 minutes.
The Central Collection Unit's mission is to collect delinquent debts owed to the State of Maryland in the most cost-effective manner while employing the highest professional standards. CCU encourages you to pay off your debt in its entirety or contact us to make payment arrangements before your taxes are intercepted. Our call centers are open to assist you by calling 410-767-1220 or 1-888-248-0345.
You may visit a CCU satellite office located at MVA locations without making an appointment. If you require additional MVA services, you will be required to
schedule an appointment with the MVA.
Telephone payments can be made by calling 833-847-9876 or to be linked to our online bill pay site.
To find out how you can now access your account(s) 24 hours a day
using the Debtor Portal.
Office of the Legislative Audit (OLA) Fraud Reporting Website
Maryland Department of Health - Coronavirus Disease 2019 (COVID-19) Information
