State/Local Agency Instructions:
Main_Content
Creditors must utilize the MOVEit server to submit debt referrals or any other requests that contain PII information. CCU is unable to read encrypted information and/or accept unencrypted PII that comes through Service Now.
To use CCU's Electronic Excel Referral File for submitting a bulk file (
more than 10 debtors) to CCU at one time, please follow these instructions:
- Complete CCUs
Referral File Template
Referring an interest-bearing account? The interest rate must be entered as noted below or the file will be rejected, and your agency will be contacted to make the necessary corrections.
-
Value with (x.xx) or without the decimal (x).
-
Min\max range for the interest rate field (i.e. interest rate range of 1% to 18%)
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Example - a value entered as 5.00 or 5 will translate to 5%.
- Excel File must be saved in .XLS format
- All files must also be saved/submitted using the CCU standard file naming convention below:
Debt referral files
Manually created file
CCU_REF_creditorshortname_yyyymmdd_senderA.extension
Where
senderA is the first initial, last name, and sequence identifier for the person sending the file and is used when a sender may send multiple files on the same day.
Examples: CCU _ REF _ DBMOPSB _ 20190306 _ tbarteeA.txt
CCU _ REF _ DBMOPSB _ 20190306 _ tbarteeB.txt
CCU _ REF _ DBMOPSB _ 20190306 _ tbarteeC.txt
Electronically created file format:
CCU_REF_creditorshortname_yyyymmdd_hhmmssss.extension
Example: CCU _ REF _ DBMOPSB _ 20190306 _ 13010103.xls
Adjustment files
Manually created file format
CCU_ADJ_
creditorshortname_yyyymmdd_senderA.extension
Where senderA is the first initial, last name, and sequence identifier for the person sending the file and is used when a sender may send multiple files on the same day.
Examples: CCU _ ADJ _ UMUCNDSL _ 20190225 _ fmaddoxA.xls
CCU _ ADJ _ UMUCNDSL _ 20190225 _ fmaddoxB.xls
CCU _ ADJ _ UMUCNDSL _ 20190225 _ fmaddoxC.xls
Electronically created file format
CCU_ADJ_ creditorshortname_yyyymmdd_hhmmssss.txt
Example: CCU_ADJ_UMUCNDSL_20190225_10201505.txt
Backup Documentation files
Format:
CCU_BKU_creditorshortname_yyyymmdd_creditorreferencenumberA.extension
Where
creditorreferencenumber is the debtor’s creditor reference number assigned by the agency and A represents a sequence identifier for multiple debts.
Examples: CCU _ BKU _ UMUCNDSL _ 20190225 _ 12345A.pdf
CCU _ BKU _ UMUCNDSL _ 20190225 _ 12345B.pdf
CCU _ BKU _ UMUCNDSL _ 20190225 _ 12345C.pdf
- Do
NOT remove any columns/fields that are not being used (leave blank)
-
Upload the file to the MOVEit server.
Files submitted in the following incorrect format and/or not using
the correct CCU file naming convention *will be returned* to your agency for correction:
-
Word Document
-
PDF file
-
Excel file saved as an .XLXS
-
CSV file
Reference Documents
Forms
- Please complete all highlighted fields noted on the form as appropriate for your agency or agency individuals. Please create a Service Now ticket to have the signed form processed. Credentials will be provided through an encrypted email from DoIT.
