CCU Debtor Portal

The CCU Debtor Portal is available for the following services:

Retrieve your debtor number and PIN.
Provide 24-hour access to your CCU Accounts.
Make electronic payments on debts.
Create a payment schedule for MVA Insurance Compliance debts for vehicle release of service.
View account balance & status.
Check for payments received and payment history.
Payments remitted will be applied to debts within 15 minutes.

We recommend using the current version of one of the browsers listed below:

What you can do on this Debtor Portal:

Payment amount must be greater than $35. If less than $35, an amount sufficient to satisfy the debt must be paid.

Create a payment agreement for MVA – Insurance Compliance Division (ICD) debts related to obtaining MVA services.

Payment plans may be established electronically with CCU and allow for release of MVA services. CCU requires the following for service release:

A down payment of 20% of your Insurance Compliance Debts and monthly payments that will satisfy the remaining balance within two years or less.
Monthly payments may not be less than $50.00
Payments must be remitted by credit card to ensure payment funding.
All other MVA related debts assigned to CCU (Administrative Fees, Bad Checks, etc.) must be paid in full prior to release.
If you had a previous payment plan on your ICD debts that you defaulted, you must contact CCU by telephone to discuss your eligibility to reestablish a payment plan.
If you have an outstanding judgment related to any MVA debts, they must be paid in full prior to service release. If you have a judgment, you will be referred to contact CCU by telephone to resolve.
If all above conditions are met, and an agreement has been established, CCU will request MVA to remove the service hold for these debts within the next hour.
If CCU obtained a judgment to collect your debt, you will not be able to use the CCU Debtor Portal to create a payment agreement since additional interest and/or fees may be due. Please call 410-767-1220 or 1-888-248-0345 for a final payoff balance. Be sure to have your CCU debtor number and account number(s) available.
Both the primary debtor and secondary owners (if applicable), if one exists, must review, and electronically sign the payment agreement
Your Email Address must be on file with the CCU to access this system. Contact the CCU to add or update your Email Address.

Log into the CCU Debtor Portal by completing the User Registration. Please note:

The Debtor Number and PIN can be found on the CCU debt Initial letter you received.